Can I change plans anytime? ▼
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate your billing accordingly.
Do you offer refunds? ▼
We offer a 30-day money-back guarantee on annual plans. For monthly subscriptions, you can cancel anytime before the next billing cycle.
What happens to my videos if I cancel? ▼
Your processed clips remain available for download for 30 days after cancellation. We recommend exporting all your content before the deadline.
Is there a trial period? ▼
Yes! The Free plan is always available with no time limit. The Pro plan includes a 14-day free trial when you add a payment method.
Do unused minutes carry over? ▼
No, processing minutes reset at the start of each billing period. We recommend upgrading if you consistently max out your limit.
How are processing minutes calculated? ▼
Processing minutes are based on the duration of the source video you upload. A 10-minute YouTube video uses 10 minutes of your quota, regardless of how many clips are generated from it.
How does the API work? ▼
The API is available on the Business plan. It allows you to programmatically submit videos, check processing status, and retrieve clips. Full documentation available.